
Hi! There
Rosalyn
Orenza
Virtual Assistant / Customer Service / Data Entry

About Me
I am a spontaneous opportunity-grabber individual whose main goal is to always deliver her best service to any client she’s working with. A free-spirited and the strong-willed online worker who believes in making all her work showcase what kind of person she is. My main goal is to earn and provide additional income to the family using her skills in virtual assistance, customer service, and communications. She brings in an optimistic and headstrong personality to her work and any tasks given to her and has “can-do” attitude whenever given multiple or tedious tasks. She’s also well-acquainted with using all Microsoft office, Google products, and is very open to using customer service and admin tools preferred by the client as well.
Skills
VIRTUAL ASSISTANT SKILLS
-
Expert Google Products and Microsoft Office
-
Strong Administrative Skills and Multi-task
-
Internet Research
-
Excellent in Phone, Email, Organization and Communication Skills
-
Data Entry, Product Listing and Optimizing
-
Managing Account Inventory, Returns and Exchange of Items
​
CUSTOMER SERVICE SKILLS
-
Clear Communication Skills Phone, E-mail and Live Chat
-
Excellent in Answering Questions and Resolving Problems
-
Provides Information about Product Services
-
Times Management and Flexibility
-
Empathy Ability
DATA ENTRY SKILLS
-
Entering Data From Source Documents to Another
-
Reviewing Data For Deficiencies Or Errors, Correcting Any Incompatibilities And Checking Output
-
Proficient Typing Skills
-
Computer Skills And Knowledge of Relevant Software Package
-
Basic And Numeracy Skills
Certificate
